Hotline Phone Numbers
Domestic Violence Hotline:
800.621.HOPE (4673)
Crime Victims Hotline:
866.689.HELP (4357)
Rape & Sexual Assault Hotline:
212.227.3000
TDD phone number for all hotlines:
866.604.5350
Contact Us
If you are a New York City resident in need of crisis assistance, call one of our 24-hour toll-free hotlines. If you are outside of New York, please refer to our Additional Resources page.
SAFE HORIZON HOTLINES
- Domestic Violence Hotline: 800.621.HOPE (4673)
- Crime Victims Hotline: 866.689.HELP (4356)
- Rape, Sexual Assault & Incest Hotline: 212.227.3000 OR 866.689.HELP (4356)
- TDD phone number for all hotlines: 866.604.5350
If you are in immediate danger or are in need of emergency assistance, call 911. If you are a victim of any type of violence and this is a non-emergency situation, please call one of our hotlines listed above.
You can also email for help at help@safehorizon.org. If it is a non-emergency situation and you would prefer to email us, please allow 72 hours for a response. For immediate assistance, please call us instead of using email.
SAFE HORIZON CORPORATE ADDRESS AND TELEPHONE NUMBER
2 Lafayette Street, 3rd Floor
New York, NY 10007
Phone: 212.577.7700
Fax: 212.577.3897
General Inquiries? Email us at info@safehorizon.org
SAFE HORIZON PROGRAMS WITH WALK-IN SERVICES
Child Abuse Services: Child Advocacy Centers
Jane Barker Brooklyn Child Advocacy Center
320 Schermerhorn Street
Brooklyn, NY 11217
718.330.5400
Staten Island Child Advocacy Center
130 Stuyvesant Place
Staten Island, NY 10301
718.556.4095
Queens Child Advocacy Center
112-25 Queens Boulevard
Forest Hills, NY 11375
718.575.1342
Manhattan Child Advocacy Center
1753 Park Avenue
New York, NY 10035
646.695.6100
Homeless Youth Services: Streetwork Program Locations
Streetwork Harlem Drop-In Center
209 West 125th Street
New York, NY 10027
Phone: 212.695.2220
Hours of Operation: Monday Through Sunday (9:00 am - 9:00 pm)
Transportation services: Monday Through Sunday (1:00 pm - 9:00 pm)
We conduct intakes daily
Streetwork Lower East Side Drop-In Center
33 Essex Street
New York, NY 10002
Phone: 646.602.6404
Hours of Operation: Monday, Tuesday, Thursday, Friday 2:00PM - 7:00PM
We offer evening groups
We conduct intakes daily
Syringe exchange available each day
Mediation Services
Manhattan Mediation Center
346 Broadway, 4th Floor, Room 400W
Visitors' Entrance at 108 Leonard Street
New York, NY 10013
Phone: 212.577.1740
Fax: 212.577.1748
Monday to Friday 9:00 AM - 5:00 PM
Evening Hours Available By Appointment
Brooklyn Mediation Center
210 Joralemon Street, 6th Floor, Room 618
Brooklyn Municipal Building
Brooklyn, NY 11201
Phone: 718.834.6671
Fax: 718.834.6681
Monday to Wednesday 1:00 PM - 8:00 PM
Thursday 9:30 AM - 5:00 PM
Friday (no walk-in; calls only) 9:00 AM - 5:00 PM
SAFE HORIZON BY-APPOINTMENT SERVICES
Counseling Center
Telephone: 347.328.8110
Monday to Thursday 9:00AM - 9:00PM
Friday 9:00AM - 6:00PM
Saturday 9:00AM - 5:00PM
For after-hours support, please call the Hotlines.
Domestic Violence Law Project
Telephone: 718.834.7430 x10
Monday through Friday (9:30AM-5:30PM)
Immigration Law Project
Telephone: 718.834.7430 x10
Monday through Friday (9:30AM - 5:30PM)
FOR DONORS
Interested in contributing to Safe Horizon or have a question about your donation?
Email us: fundraising@safehorizon.org
Mail us: Donor Services Department, 2 Lafayette Street, 3rd Floor, New York, NY 10007
For monetary donations, call: 212.577.8293
For in-kind donations, call: 212.577.3888
FOR VOLUNTEERS
Want to volunteer? Learn about our volunteer opportunities.
Want to get your company involved? Learn about our corporate volunteer opportunities.
